|
- Members Area FAQ
-
Q: I have just filled out the form to
become a member. When will I be granted access?
A: Membership forms are checked and processed at least once a
day. You can usually expect it to be processed within 24
hours.
Q: I filled out the membership forum,
but I did not get a confirmation email that my application had
been received. Why not?
A: 99% percent of the people that this happens to is because you
supplied us with an incorrect email address on the members form.
Some people mistakenly enter their email address as
www.johndoe@aol.com instead of johndoe@aol.com . The other reason
you may not get it is because you are using a email filterer like
the AOL SPAM FILTER which is poorly designed and will also
intercept regular email. You will want to disable any spam
filters if this happens to you or you will NOT receive your user
name and password confirmation when it is processed.!!
Q: I have received my Members Area
password confirmation and I can enter the Members Area ok, but it
won't work to post or enter the discussion forum. Why
not?
A: You completely read the email you received confirming your
Members login right? The one that said READ THIS BEFORE DOING
ANYTHING!! It explains in detail that the Members Area and both
discussion forums are TOTALLY seperate from each other and your
Members Area login won't work in the forums. To use the forums,
you simply need to click on the "Register" link there. It's
FREE!!
Q: I have received my Members Area
password confirmation and I cannot enter. I am denied access,
Why?
A: Your user name and password are CASE SENSITIVE. For
Example: dog , DOG and Dog are interpreted as different to the
server. You need to make sure you are using them EXACTLY as they
were sent to you. Another reason seems to affect people using AOL
browsers. AOL browsers do not properly support user
authentication. For best results, do not use the AOL browser at
all and download and use Internet Explorer or Netscape
Communicator instead. If you are experiencing another problem,
you can email us, inclucing your Members user name and the email
address that you registered with.
Q: I pulled a boner and despite you
telling me to print out and write my passwords down, I did not
and have now lost them. What can I do?
A: You can retrieve your lost password here. You
will need to enter the email address that you REGISTERED with.
The User name and password will be emailed to that address. If
you no longer have access to that email address, then you have
REALLY pulled a boner and are going to have to email us with all
relevant information such as your name, the user name if you know
it and the email address that you originally registered with. You
can expect a delay as we are going to have to locate and make
changes to your account so we can email it out to you.
|
